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Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company by Sheldon Ed. Spector, Robert Spector
Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company
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Sheldon Ed. Spector, Robert Spector

Lessons from the Nordstrom Way: How Companies Are Emulating the #1 Customer Service Company

Sheldon Ed. Spector, Robert Spector

240 pages • first pub 2000 (editions)

nonfiction business informative medium-paced
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