Quality at Home for Older People: Involving Service Users in Defining Home Care Specifications by Charlotte Glenister, Bogusia Temple, Norma Raynes

Quality at Home for Older People: Involving Service Users in Defining Home Care Specifications

Community Care Into Practice

Charlotte Glenister, Bogusia Temple, Norma Raynes

80 pages • missing pub info (editions)

nonfiction health politics challenging informative reflective medium-paced
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Description

The government's NHS Plan emphasises the importance of services based on users' views. This highly topical report provides practical guidance on how to ensure that older people's views are heard and acted on, and their views monitored, in relation...

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