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256 pages • missing pub info (editions)
ISBN/UID: 9781881052548
Format: Hardcover
Language: English
Publisher: Berrett-Koehler Publishers
Publication date: 01 January 1996
Description
Astute managers and entrepreneurs already know that customer loyalty is a necessity for profitable businesses in the '90s and beyond, and they have invested in this knowledge by initiating a wide variety of quality service programs intended to daz...
Community Reviews
Content Warnings
256 pages • missing pub info (editions)
ISBN/UID: 9781881052548
Format: Hardcover
Language: English
Publisher: Berrett-Koehler Publishers
Publication date: 01 January 1996
Description
Astute managers and entrepreneurs already know that customer loyalty is a necessity for profitable businesses in the '90s and beyond, and they have invested in this knowledge by initiating a wide variety of quality service programs intended to daz...
Community Reviews
Content Warnings