Hiding What We Feel, Faking What We Don't: Understanding The Role Of Your Emotions At Work by Sandi Mann

Hiding What We Feel, Faking What We Don't: Understanding The Role Of Your Emotions At Work

Sandi Mann

missing page info Add in missing page information • first pub 1999 (editions)

informative reflective medium-paced
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Description

In this eye-opening book, occupational psychologist Sandi Mann shows how at least a third of our time at work involves managing our emotions. This may mean feigning enthusiasm or interest that we do not feel or hiding the boredom and frustration t...

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