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322 pages • first pub 1996 (editions)
ISBN/UID: 9780875846514
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 01 September 1996
Description
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--of...
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322 pages • first pub 1996 (editions)
ISBN/UID: 9780875846514
Format: Hardcover
Language: English
Publisher: Harvard Business Review Press
Publication date: 01 September 1996
Description
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--of...