Quality Management: Introduction To Total Quality Management For Production, Processing, And Services by David L. Goetsch

Quality Management: Introduction To Total Quality Management For Production, Processing, And Services

David L. Goetsch

858 pages first pub 1999 (editions)

informative inspiring medium-paced
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Description

This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful.

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