Services Marketing: People, Technology, Strategy (Eighth Edition) by Jochen Wirtz, Christopher Lovelock

Services Marketing: People, Technology, Strategy (Eighth Edition)

Jochen Wirtz, Christopher Lovelock

800 pages first pub 1991 (editions)

nonfiction business informative medium-paced
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Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, ...

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