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274 pages • first pub 2007 (editions)
ISBN/UID: 9780113310463
Format: Paperback
Language: English
Publisher: Stationery Office Books (TSO)
Publication date: 01 May 2007
Description
This publication provides best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publication...
Community Reviews
Content Warnings
274 pages • first pub 2007 (editions)
ISBN/UID: 9780113310463
Format: Paperback
Language: English
Publisher: Stationery Office Books (TSO)
Publication date: 01 May 2007
Description
This publication provides best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publication...
Community Reviews
Content Warnings